I’m a bit lost in this Forum, so I’m sorry if my question has already been asked.
My 9-month old Blackberry went crazy today. After the screen froze and I took the battery out, and restarted it, the whole system had gone mad. Whatever button I press, it types in "+ouououo" etc by itself. Or does something else really weird. Every button seems to have a different function now, but not the one I need.
I would like to get it repaired, but feel a bit uncomfortable with leaving my phone, which contains a lot of important emails, etc, with a complete stranger.
I cannot access my phone’s menu to restore it to factory settings, nor even delete emails individually. Are there any other ways of restoring my phone to factory settings, or removing my email accounts from the phone? Any ways of doing it via my PC while the phone is connected to it? Any softwares?
Thank you for your help.
Sidrun
