So this is a long story, but I’ll cut it short. Email suddenly stopped working, no help from carrier. I went to the carrier’s BIS login site on my 8520 device and got a notification that I’m using a new BB device, and it asked me to transfer my email from my previous BB to this one (but it’s still the same device). I confirmed and it did, it also downloaded all the emails in that email’s current inbox.
However, a new problem arises. Over this whole period of time, from the beginning of this issue, the Email Setup program never worked, it kept showing me that my device has a problem connecting to the server. My connection is EDGE all caps. So I can send/receive emails, but not view my email settings in the email setup app. When I go to my carrier’s same BIS login site, it automatically directs me to the same screen that I got in the normal email setup app, when it used to work before. So, to sum it up, I can access my email settings and add/remove emails, but from my carrier’s BIS login site through the Browser and not the email setup app. I’m thinking it is trying to connect to a different site? Any help with this?
Thanks,
aalmuhannadi
